Knowledge Base

I’ve just received my item but it is faulty, what should I do?

• Majority of our products are delivered to our customers in pristine condition.

• Should you received an item that is faulty or damaged, TakeAseat must be notified within 3 days upon delivery of such defect via an photo or video of the relevant defect sent electronically to us with the order number.

• In such cases, we will try to replace the faulty part of the item, or the entire item, whichever is deemed suitable by us.

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Ergonomic Office Furniture Singapore